Building Self-Maintained Teams: A Simple Strategy for Success

Eliza Sapir Koren
2 min readJul 27, 2024

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In today’s fast-paced business world, self-maintained teams are crucial for efficiency and innovation. Using Hackman’s authority matrix, we can guide teams from dependence on leadership to full autonomy. Here’s a clear, simple approach to explain the Hackman’s matrix.

Step 1: Command & Control — Policemen Directing Traffic

Initially, teams operate like traffic controlled by policemen. Leaders give direct instructions, and team members follow them without much input. This stage provides clear direction but can slow down decision-making.

Step 2: Empowered with Guidelines — Traffic Lights

Next, we introduce guidelines, similar to traffic lights. Leaders set rules, but team members have more freedom to make decisions within these rules. This stage boosts autonomy and efficiency.

Step 3: Full Autonomy — Roundabouts

The ultimate goal is for teams to operate like traffic at roundabouts. Here, drivers (team members) make decisions based on mutual understanding, with minimal external control. Teams are highly autonomous, proactive, and collaborative.

Benefits of Self-Maintained Teams

Efficiency: Faster decision-making and response times.

Innovation: More creativity and experimentation.

Job Satisfaction: Higher engagement and retention.

Scalability: Better adaptability to growth and change.

Practical Steps to Implement

Start with Clear Leadership: Provide strong direction initially.

Develop Guidelines: Introduce frameworks for decision-making.

Encourage Collaboration: Foster a culture of trust and initiative.

Monitor and Support: Guide the team, intervening only when necessary.

Conclusion

By following Hackman’s authority matrix, we can transform our teams into self-maintained units. This shift not only enhances efficiency and innovation but also boosts employee satisfaction and adaptability. Let’s begin this journey to build stronger, more autonomous teams.

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